When customers reach out to a car dealership or service station, first impressions make all the difference. But a traditional dealership won’t pick up nearly one-third of inbound calls, and the remaining calls are frequently handled by the most junior and least prepared colleagues.

But with Stella, a dealership can handle unlimited concurrent calls and uses artificial intelligence to efficiently route callers to the department, agent or service they want. Stella instantly references customer-specific information and can easily book service and sales appointments, while the full range of information at Stella’s fingertips means it can notify customers of open recalls, suggest upcoming maintenance needs, and recommend relevant, additional products and services.

In the end, Stella means that new and returning customers enjoy helpful, human-like service every time they call a dealership while dealerships win because they gain an on-brand and flawless digital assistant that answers calls around the clock and optimizes business operations.

To learn about Stella Automotive, click here.