Stella AI products are built on the leading conversational AI technology running on an enterprise-grade SaaS platform
Converse AI – Unified Conversational AI Engine
At the heart of Stella there are six AIs integrated into one unified conversational AI engine that talks to customers flawlessly and at less cost.​
Benefits of the unified conversational AI approach:
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Fast – Unscripted, very low latency
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Accurate and powerful – 30+ turn unsupervised dialog
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Fact-based – can’t hallucinate
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Cost effective – Pay once, get six integrated technologies
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Scalable – scales up to large volumes of dialog
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Efficient – trains on a single data set
SaaS Platform – Scalable and
Secure Delivery of
Conversational AI Agents
Converse operates on a secure, high-performance SaaS platform, ensuring virtually limitless scalability and layered security.
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Scalable, secure and cost effective
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Available as a service via single API
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Multi-channel support for voice, SMS text and web chat
Data Connector – Leverage Legacy Data Stores
Integration with third-party CRM systems and internal data sources gives Converse AI the ability to understand customer data and historical records:
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Digital twin interprets calendars, call routing, rules, etc.
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Understands historical records and context
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Read and write to legacy apps and data stores
Stella Connect – High-fidelity Business Analytics
Customers connect to the SaaS platform through StellaConnect, a highly configurable and customizable user portal.
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Reporting, alerts and intelligence analytics
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Data policies & controls, data privacy/retention and audit records
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Transcripts, event detection, business rules
